Hi & Buy Mobile App Privacy Policy

Information we collect

We collect only the information needed to provide your account, membership, and rewards services:

• Account information: your mobile number, first name, and last name.
• Authentication data: one-time verification codes and secure session credentials.
• Membership information: customer identifiers, loyalty points, rewards, coupons, and related activity.
• Transaction information: purchase and receipt history linked to your membership.
• Technical information: IP address, request times, and error or security logs generated when the app connects to our services.

The app does not access your contacts, precise location, camera, microphone, or advertising identifier.

How we use information

• Create, verify, and maintain your account.
• Operate the Hi & Buy membership and rewards program.
• Show your points, rewards, coupons, and purchase activity.
• Issue and validate rewards and coupons.
• Protect the service, prevent misuse, and resolve problems.
• Meet legal, accounting, and regulatory requirements.

Service providers

We may use trusted providers for hosting, SMS delivery, security, and loyalty or retail services. They may process information only to provide these services and must follow their contractual and legal obligations.

Selling and advertising

The app does not sell personal information or use it for third-party targeted advertising.

Retention

We keep your account information while your account is active. Some transaction, security, or accounting records may be kept longer when required by law or legitimate business obligations.

Security

We use reasonable safeguards to protect your information. The app stores authentication details in secure device storage and communicates with our services through encrypted HTTPS connections.

Changes

We may update this policy from time to time. Any update will be posted on this page with a new effective date.

Contact

For privacy questions, email info@hiandbuy.com.